SHIPPING POLICIES

Shipping and Delivery Guidelines:

Thank you for choosing my online shop! Below are the shipping and delivery policies to ensure a smooth shopping experience:

1. Shipping Schedule:
I ship physical products at least once a month from my base in Germany. This ensures that your orders are promptly processed and dispatched. As I’m handling everything alone and am sometimes on international shooting travels, order processing can take up to 30 days. I’ll do my best to finish all orders once a week!

2. Delivery Times:
For orders within Germany, please expect delivery within approximately 2 days after shipping out. Internationally, deliveries may take between 2 to 6 weeks after shipping out. I appreciate your patience, as transit times can vary due to customs and international shipping conditions.

3. Tracking Information:
Tracking information is collected for every order. If you wish to receive tracking details, please indicate this during the checkout process, or you can reach out to my customer support. I can manually send out tracking information upon request.

4. Shipping Rates:
Shipping rates vary based on the destination country and the size of the package. Unfortunately, I do not have control over these rates, as they are determined by shipping carriers. Your purchase is bundled together to provide the most cost-effective shipping option available.

5. International Deliveries:
I proudly offer international shipping to bring my products to customers worldwide. Please be aware that international deliveries may be subject to customs inspections and other regulations, impacting delivery times.

6. Customs and Import Duties:
Customers are responsible for any customs and import duties that may apply to their order. These charges, if any, are not included in the shipping cost and will be the buyer’s responsibility.

7. Delivery Address:
Please ensure that your delivery address is accurate and complete during the checkout process. I cannot be held responsible for lost or misdirected packages due to incorrect address information.

8. Communication:
For any concerns or specific shipping requests, feel free to [CONTACT] my customer support. I’m here to assist you and ensure a positive shopping experience.

I appreciate your understanding and cooperation. Happy shopping!